COURSE SUMMARY

The course is aimed at teachers (pre-school, primary, secondary, vocational, adult, special needs), teacher trainers, career coaches, and heads of education institutions. During this course, participants will gain insight into and have the opportunity to practice multiple conflict management models. They will analyse their role in managing conflict as well as common sources of conflict to successfully resolve conflict situations.

By understanding the effect of communication styles in conflict situations, participants will work on enhancing their communication skills in the workplace, addressing, and managing conflict to ensure they maximise individual and team performance.

The participants will also have the possibility to network and share experiences with other European colleagues.

Education is not preparation for life. Education is life itself.

JOHN DEWEY